Fulfillment Policy
Project Fulfillment
- Website projects begin once payment is received and all required assets (such as content, images, and branding elements) are provided by the client.
- Timelines for project completion will be outlined in the proposal, but delays may occur if required assets are not submitted in a timely manner.
- Once the project is complete and the final payment is made, the website will be delivered, launched, or handed over as agreed.
Refund Policy
- All sales are final. We do not offer refunds for any website builds, design work, or related services.
WebPulse Subscription
Service Fulfillment
- WebPulse provides ongoing website optimizations and maintenance as part of a recurring subscription.
- Updates and improvements are made each month based on site analytics, industry best practices, and client priorities.
Cancellation Policy
- To cancel your WebPulse subscription, you must email [email protected] and request a cancellation.
- A 30-day notice is required before cancellation takes effect.
- Your subscription will remain active until the end of the current billing cycle following your notice period.
Website Hosting
Hosting Services
- Websites hosted through Syzmic remain on our servers as long as the hosting plan is active.
Cancellation & Migration
- If you wish to cancel your hosting service, you must migrate your website to a new hosting provider.
- We will provide admin access so you can transfer your website, but the migration process is the client’s responsibility.
- Hosting services will remain active until the end of the current billing cycle following cancellation.
For any questions regarding our fulfillment policy, please contact [email protected].